Title VI Complaint Form

RIGHT TO FILE A COMPLAINT: Any person who believes they have been discriminated against based on race, color, or national origin by ABLE Council for Developmental, Inc. may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form. Title VI complaints must be received in writing within 180 days of the alleged discriminatory complaint.

HOW TO FILE A COMPLAINT: Information on how to file a Title VI complaint is posted on our agency’s website and in public areas of our agency.

You may download the ABLE Council for Developmental, Inc. Title VI Complaint Form by clicking here, or request a copy by writing to 300. N Crawford, Norman, OK 73069. Information on how to file a Title VI complaint may also be obtained by calling ABLE Council for Developmental, Inc. at 405-329-3922.

You may file a signed, dated complaint no more than 180 days from the date of the alleged incident. The complaint should include: Your name, address, and telephone number. Specific, detailed information (how, why, and when) about the alleged act of discrimination. Any other relevant information, including the names of any persons, if known, the agency should contact for clarity of the allegations.

Please submit your complaint form to Jan Malone, CEO, Executive Director, 300. N Crawford, Norman, OK 73069.

COMPLAINT ACCEPTANCE: ABLE Council for Developmental, Inc. will process complaints that are complete. Once a completed Title VI Complaint Form is received, ABLE Council for Developmental, Inc. will review it to determine ABLE Council for Developmental, Inc. has jurisdiction. The complainant will receive an acknowledgement letter informing them whether ABLE Council for Developmental, Inc. will investigate the complaint.

INVESTIGATIONS: ABLE Council for Developmental, Inc. will generally complete an investigation within 90 days from receipt of a completed complaint form. If more information is needed to resolve the case, Jan Malone, CEO, Executive Director, may contact the complainant. Unless a longer period is specified by Jan Malone, CEO, Executive Director, the complainant will have ten (10) days from the date of the letter to send the requested information to ABLE Council for Developmental, Inc., the investigator assigned to the case.

If the requested information is not received within that timeframe, the case will be closed. Also, a case can be administratively closed if the complainant no longer wishes to pursue the case.

LETTERS OF CLOSURE OR FINDING: After the Title VI investigator reviews the complaint, the Title VI investigator will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF)

A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed.

A Letter of Finding (LOF) summarizes the allegations and explains the corrective action taken.

If the complainant disagrees with ABLE Council for Developmental, Inc.'s determination, the complainant may request reconsideration by submitting the request in writing to the Title VI investigator within seven (7) days after the date of the letter of closure or letter of finding, stating with specificity the basis for the reconsideration. ABLE Council for Developmental, Inc., will notify the complainant of the decision whether to accept or reject the request for reconsideration within ten (10) days. In cases where reconsideration is granted, ABLE Council for Developmental, Inc., will issue a determination letter to the complainant upon completion of the reconsideration review.

A person may also file a complaint directly with the Federal Transit Administration, at the FTA Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, DC 20590. 

If information is needed in another language, contact Jan Malone, CEO, Executive Director, 300. N Crawford, Norman, OK 73069 or at 405-329-3922.